Important Note

Please read following information about purchasing policy, which explains what kind of information we need for shipment and how you can contact us when you get a problem with your precious jewelry etc.

You should provide all necessary information on the order form, especially name, surname, address, telephone number, email (if you have). These are necessary for contacting you if we need.

You can select any payment option defined in the "payment type" field, which are credit card, wire transfer (for wiring please request bank account information via email info@artizana.com) or check (US only).

Products are not sent until payment is done or approved.

If you are ordering a ring, please indicate ring size of the person, who will use it.

   If you want it into a gift package, please indicate that in the "note" field.

   If you get any problem about receiving the jewelry, please contact us immediately.

   All shipments are done by UPS, FedEx or other secure carrier. Shipment is included in price.

   If you want any special jewelry, please contact us through email, phone or fax. You can find necessary information on the "Contact Us" page.

   If you get any problem regarding to our product, we can repair or replace it with new one in a year.

   If you are interested in our products for selling at your jewelry store, please send information about your business and contact us.